Privacy Policy

Last updated: September 22, 2026

This notice explains how JAXKY LLC uses information provided through jaxky.com. For privacy questions or requests, email support@jaxky.com.

Information we receive

When you create an account, place an order, contact us, or subscribe to our newsletter, we receive the information you provide, such as your name, email address, delivery address, order details, and support messages. Account passwords are stored as password hashes.

How we use information

We use information to operate accounts, calculate shipping and tax, process and fulfill orders, provide support, maintain business records, and help detect abuse or payment fraud. We use newsletter email addresses for JAXKY news and offers when you choose to subscribe.

Payments and service providers

Stripe processes card payments through its secure checkout. JAXKY does not store full card numbers or card security codes. Payment, tax, hosting, email, and delivery providers may process the information needed to provide their services. Stripe explains its practices at stripe.com/privacy. Information may also be disclosed where necessary to respond to lawful requests or protect the store and its customers.

Cookies, browser storage, and traffic information

The store uses cookies for account sessions and browser storage for your shopping bag, saved wishlist, and checkout progress. Store traffic measurement records page visits, cart activity, device category, referring website, and a hashed visit identifier. This store traffic measurement respects supported Do Not Track and Global Privacy Control signals. Hosting and security providers may maintain separate technical logs. You can manage cookies and browser storage through your browser settings; disabling them may affect shopping or account functions.

External links and images

Product images, payment pages, and social sharing links may connect to third-party services. Those services can receive technical connection information and operate under their own privacy notices. Social sharing takes place when you choose a sharing action.

Your choices and requests

Newsletter signup is optional. Use the unsubscribe link provided with a newsletter or contact support@jaxky.com to stop marketing emails. Order-related messages may still be necessary. Contact us to request access to, correction of, or deletion of your information. We may need to verify your identity, and some records may need to be retained for order handling, security, business records, or applicable obligations.

Retention and security

Information is retained for the purposes described above and applicable recordkeeping needs. We use access controls and security measures to protect stored information, but no online service can guarantee absolute security. Do not email payment card details or passwords. Updates to this notice will be posted on this page.